Frequently Asked Questions

Everything you need to know about your RocketsShop gear.

How long does shipping take for sports equipment?

Standard shipping typically takes 3-5 business days. For oversized items like basketball hoops or gym benches, please allow 7-10 business days for specialized freight delivery.

What is your return policy for worn athletic apparel?

We accept returns within 30 days of purchase. Items must be in original condition with tags attached. For hygiene reasons, compression gear and swimwear cannot be returned once the packaging is opened.

Do you offer bulk discounts for local sports teams?

Yes! We offer competitive tiered pricing for schools, clubs, and amateur leagues. Please contact our team sales department via the 'Contact Us' page for a custom quote.

How do I know which size of protective gear to buy?

Each product page features a detailed 'Size Guide' button. We recommend measuring your dimensions according to our diagrams to ensure maximum safety and comfort during play.

Are the sneakers sold on RocketsShop authentic?

Absolutely. We are an authorized retailer for all brands we carry. Every pair of shoes is 100% authentic and comes in the original manufacturer's packaging.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.