Returns & Exchanges

At RocketsShop, we want you to be fully satisfied with your gear, which is why we offer a 30-day window for returns or exchanges on all unworn sports apparel and equipment. Ensure your items are in their original packaging with tags attached to qualify for a full refund.

1

Initiate Your Request

Visit our online portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print the Label

Download and print the prepaid shipping label provided by our system and securely attach it to your return package.

3

Ship the Package

Drop off your package at any authorized carrier location; we recommend keeping your tracking receipt for peace of mind.

4

Receive Your Refund

Once our warehouse team inspects your returned gear, we will process your refund or ship your replacement within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing